At Sivana Spirit Shop, we believe that the experience of conscious comfort should be effortless from the moment you click “order” to the moment you slip into your new favorite piece. Just as our collections are designed to simplify and elevate your everyday life, our delivery process is crafted with the same intention: to be reliable, transparent, and thoughtfully aligned with your needs.

We understand that the modern woman values not only the feel and style of her clothing but also the mindfulness behind every step of the journey. That’s why we’ve partnered with trusted global carriers to ensure your investment in timeless elegance arrives safely and smoothly, wherever you are.

Our Shipping Promise: Clarity & Care

Every order is handled with the same attention to detail that goes into designing our bamboo blends and organic cotton essentials. From our Sacramento headquarters, we carefully prepare your parcel, ensuring it reflects the refined elegance of the pieces inside.

Your Shipping Options

Choose the delivery method that best suits your timeline, knowing that each option is backed by our commitment to quality service.

🚚 Standard Shipping – $12.95

Carriers: DHL or FedEx
Delivery Timeline: 10-15 business days after dispatch.
Ideal for: When you want a balance of speed and reliability. Track your package every step of the way with our trusted partners.

🎁 Free Standard Shipping – On Orders Over $50

Carrier: EMS
Delivery Timeline: 15-25 business days after dispatch.
Ideal for: The mindful shopper planning ahead. Enjoy the savings while your curated essentials make their way to you. All orders over $50 automatically qualify for this free service.

The Delivery Journey: What to Expect

  • Order Processing (1-2 Business Days): Once your order is placed, our team lovingly prepares it for its journey. This includes a final quality check and careful packaging.
  • Dispatch Notification: You’ll receive an email confirmation with your tracking number as soon as your order leaves our studio, putting you in complete control.
  • In Transit: Your package travels via your chosen carrier. You can follow its progress using the provided tracking link.
  • Delivery: Your Sivana Spirit pieces arrive at your door, ready to become a seamless part of your everyday wardrobe.

Please note: Shipping times are estimates and may occasionally be affected by factors outside our control, such as customs processing. We currently ship globally, with the exception of a few remote regions and parts of Asia. For specific country inquiries, please contact us.

After Your Package Arrives

We want you to be completely delighted with your purchase. If any item doesn’t meet your expectations, you have 15 days from the date of receipt to initiate a return for a refund or exchange. Our return process is designed to be as straightforward and hassle-free as our clothing.

Need Assistance? Our customer spirit team is here to help.
Email us at: [email protected]
We’re based in Sacramento, California, but our warmth extends across the globe.

Thank you for inviting Sivana Spirit into your life. We are honored to be a small part of your journey toward a more comfortable, stylish, and intentional way of living.

With warmth,
The Team at Sivana Spirit Shop