Welcome to Sivana Spirit Shop. These Terms and Conditions govern your use of our website womenclothingco.com and your purchase of our mindfully crafted garments. By accessing our site and making a purchase, you agree to these terms in full. We invite you to read them with care, as they reflect our commitment to transparency, trust, and conscious connection with our community.
1. Our Community & Your Acceptance
Sivana Spirit Shop serves a conscious community seeking garments that nurture both body and spirit. By using our website, you confirm that you are at least 18 years of age or have parental consent to make a purchase, and that you agree to abide by these Terms.
2. Product Information & Characteristics
Our collection includes Dresses, Leggings, Long Sleeve Tops, Pants, Skirts, Sleepwear, Tops & Tees, Wraps & Sweaters. Each garment is crafted with intention, focusing on:
- Elegance & Comfort: Designs that bring ease and grace to daily life.
- Mindful Creation: Clothing made with care for a conscious lifestyle.
- Transparency: Honest descriptions, materials, and pricing.
While we strive for accurate representation, slight variations in color or texture may occur due to screen settings or natural materials.
3. Orders & Payment Terms
Placing an Order
By placing an order, you make an offer to purchase goods under these terms. Order confirmation via email is not acceptance but an acknowledgment of receipt. We reserve the right to refuse or cancel any order before shipment, including for pricing errors, stock limitations, or suspected fraud.
Payment Methods
We accept Visa, Mastercard, JCB, and PayPal. Payment is processed securely at checkout. Your card will be charged upon order placement.
Pricing & Taxes
Prices are listed in US dollars. You are responsible for any customs duties, import taxes, or fees imposed by your country, as we ship worldwide (excluding select remote areas and parts of Asia).
4. Shipping & Delivery
All orders are lovingly handled from our Spirit Hub in Sacramento, California.
- Processing: 1–2 business days after payment confirmation.
- Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10–15 business days after dispatch.
- Free Shipping: Available on orders over $50 via EMS. Delivery within 15–25 business days after dispatch.
You will receive tracking once your order is on its way. Delivery times are estimates and may vary due to location or customs.
5. Returns, Exchanges & Refunds
We gladly accept returns and exchanges for eligible items within 15 days of the delivery date, reflecting our Mindful Returns policy.
Your Responsibilities for Returns
- Items must be unworn, unwashed, in original condition with all tags attached.
- Return in original or suitable protective packaging.
- Provide proof of purchase (order number/receipt).
- Sleepwear and final sale items are non-returnable for hygiene and clearance reasons.
- Initiate the process by emailing [email protected] within the 15-day window.
- Return shipping costs are your responsibility unless the return is due to our error.
Refund Process
Upon approval of your return, refunds are processed within 5–7 business days to the original payment method. Original shipping fees are non-refundable. For exchanges, a new item will be shipped after return approval, with price differences settled accordingly.
6. User Obligations & Conduct
You agree to:
- Provide accurate, current, and complete information during checkout.
- Not use the website for any unlawful or fraudulent purpose.
- Respect our intellectual property and not reproduce, duplicate, or exploit any content without permission.
- Use the site in a manner consistent with its intended purpose as a mindful shopping destination.
7. Intellectual Property
All content on this site—including text, images, logos, designs, and product descriptions—is the property of Sivana Spirit Shop or its licensors and is protected by copyright and trademark laws. You may not use, copy, or distribute any content without our express written consent.
8. Limitation of Liability
Sivana Spirit Shop strives to provide a seamless and graceful experience. However, to the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
- Our total liability for any claim related to your purchase shall not exceed the amount you paid for the item(s) in question.
- We do not guarantee that the site will be uninterrupted or error-free, though we aim for harmony in all we do.
9. Privacy & Communication
Your privacy is sacred to us. Our Privacy Policy (available on our website) explains how we collect, use, and protect your data. By ordering, you consent to receive transactional emails related to your purchase. You may opt out of marketing communications at any time.
10. Changes to Terms
We may update these Terms periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the bottom will indicate revisions. Continued use of the site after changes constitutes your acceptance.
11. Contact With Care
If you have questions about these Terms, your order, or our practices, please reach out. We are here to assist with the same warmth and intention we put into every garment.
Email: [email protected]
Address: Sivana Spirit Shop, 1143 Timber Ridge Road, Sacramento, CA 95814, US
With gratitude for being part of our mindful community,
The Team at Sivana Spirit Shop
